Legal

Terms of Service

Effective Date: September 13, 2026

These Terms of Service govern use of the public website operated by Northwinds Counseling Services, P.A. By using the Site, you agree to these terms. If you do not agree, please do not use the Site.

Website Purpose

This website provides general information about Northwinds Counseling Services, P.A., counseling services, appointments, forms, billing access, and related office resources. Website content is not a substitute for professional clinical advice, diagnosis, or treatment, and does not create a therapist-client relationship by itself.

Consent for Services

Participation in counseling services is voluntary. Clients may discuss questions about services, scheduling, fees, and policies with the office or their clinician. Separate consent, intake, and privacy documents may apply once clinical services begin.

Appointments, Fees, and Payment

  • Appointment requests submitted through the Site are requests only until confirmed by the office
  • Fees, insurance participation, and payment expectations are discussed during intake or as otherwise communicated by the office
  • Online bill pay / patient portal access, when available, is provided through third-party systems subject to their own terms
  • Northwinds Counseling Services, P.A. may suspend scheduling or related administrative services for unpaid balances according to office policy and applicable law

Confidentiality

Information shared in counseling is generally confidential, with exceptions required or permitted by law (for example, risk of harm to self or others, child or vulnerable adult abuse reporting, or other legally mandated disclosures). See also our Privacy Policy and HIPAA Notice.

Acceptable Use

You agree not to misuse the Site, attempt unauthorized access, submit harmful content, or use the Site for unlawful purposes. We may update Site content or restrict access as needed for security or operations.

Third-Party Services

Links to patient portals, form tools, maps, or other third-party services are provided for convenience. Northwinds Counseling Services, P.A. is not responsible for the content, availability, or practices of third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Northwinds Counseling Services, P.A. is not liable for damages arising from use of or inability to use the Site or from reliance on general website content. Nothing in these terms limits rights that cannot be waived under applicable law.

Governing Law and Changes

These terms are governed by the laws of the United States and the State of Minnesota, without regard to conflict-of-law rules. We may update these Terms of Service by posting a revised version on this page.

Questions: info@northwindscounseling.com · 763-424-1888 · Contact